I reached out to you on social media, why haven’t I heard back?
We work very hard to respond to every single email and comment/question on social media. If you reached out to us via social media and have not received a response please contact us via our contact us page. Our email is the BEST way to make sure your question does not get overlooked. With all the posts on social media it is very easy to get overlooked so please don’t hesitate to reach out to us via our contact us page.
Sometimes emails end up in our “junk” mail. If this happens we apologize for the delay, thank you for your patience, and ask that you reach back out to us if you have not received an email response within 48 hrs.
Do you have an affiliate program?
We do! Please complete our affiliate application for consideration to join our program.
Can I find Reptile Kages™ at a retail store near me?
Yes you can! Currently we have a few select retail stores that carry our products. You can find our enclosures at the following locations:
The Bio Dude Inc.
19 Udall Road West Islip, NY 11795
I’m unable to log into my account. Can you help me?
Of course! Email us and we’ll get you taken care of.
Do you offer any discounts or promos?
We strive to offer high quality products, great customer service, and competitive pricing everyday. We believe in offering great prices 365 days a year without running sales all the time. With that being said we do run a couple sales a year and the best way to stay up to date with any special we’re running or new product release is to subscribe to our newsletter, which you can do at the bottom of the page, or follow us on Facebook or Instagram.
Do you offer bulk discounts?
Every situation is different. Reach out to us if you wish to order more than 10 enclosures and we can work with you to get your reptiles in an awesome new home! Contact us HERE!
What forms of payments do you accept?
We accept Mastercard, Visa, AMEX, Discover, and more. You can also checkout using PayPal. Please note: PayPal eCheck payments can take 3-6 business days to clear, which will result in a delayed shipment. So please take this into consideration if you need your order in a timely manner.
Can I sell Reptile Kages™ enclosures in my store? Can I buy wholesale?
We’re not currently accepting applications for additional retail stores. Please complete our wholesale application for consideration once we open up the application process. Click HERE to complete the application.