Please drop us a line, we'd love to hear from you!
Please take a moment to review our frequently asked questions pages, these can usually answer your questions much faster.
Product Questions, including lighting options, the use of ceramic heat emitters, and other common product questions.
General Information, including information on discounts.
Orders and Shipping Information, including information on our return policy, international shipping, order changes, and other common order & shipping questions.
If email isn't your preferred method of contact, feel free to reach out to us on social media:
To better serve you, please include your reptile species and approximate size.
Please do not send multiple emails followed by several messages via other platforms, this only takes us longer to filter through and respond. Choosing one form of communication is preferred (email, Facebook, Instagram, etc.) as bouncing from place to place to respond just delays our response times. We try our best to be prompt with every customer however, please allow 2 business days for a reply.
We truly value each and every one of our customers and want to give you each the best customer service experience possible to streamline the process.